Shop Tax-Free – Collect Camera Gear at Auckland Airport
Save 15% GST – No Airport Fees or Surcharges
Photo Warehouse is pleased to offer tax-free shopping for international travelers departing from Auckland International Airport. Enjoy Saving the 15% GST by purchasing goods free of New Zealand’s Goods and Services Tax (GST). We can offer this on orders over $600 for most products in our store.
How to Shop Tax-Free?
1. Shop online or In-store
Browse our extensive selection of cameras and accessories on our website. Products that are available Tax free will show you the Tax free price.
In the checkout, select the Airport Pickup option
This will automatically adjust the price to Tax free pricing and the checkout process will ask you for all your Travel details we need to arrange.
2. Pickup at Auckland International Airport
Once your order is processed, it will be securely delivered to Auckland International Airport. You can pick up the order after clearing immigration.
Where to Collect at Auckland Airport
Collection point at Auckland International Airport
Map of the collection point
Eligibility Requirements
Eligible Flights: All flights departing New Zealand from Auckland International Airport.
Minimum Order: The minimum order value including GST is $600.
Eligible Products: Most cameras and accessories qualify. However, the following brands are not eligible for tax-free purchases:
- DJI
- Ricoh
- Insta360
- GoPro
- Atomos Monitors
- Pentax
- Peak Design
Size and Carry-On Requirements: Goods must be carried as cabin baggage. Larger items that do not meet carry-on size restrictions are not eligible for tax-free sales.
Exclusions: Tax-free purchases are not available for second-hand goods.
Quick Links – Start Shopping
Frequently asked questions
How much will I save by buying tax-free?
By purchasing tax-free, you save the 15% GST. Prices listed on our website include GST, with the GST-exclusive price displayed above. When buying tax-free, you only pay the GST-exclusive price — no additional fees, commissions, or surcharges apply.
Can I claim GST back at the airport if I buy directly in-store?
No, New Zealand does not offer GST refunds at the airport. The only way to avoid paying GST is by purchasing tax-free goods before you travel, for pickup at the airport.
Are there any warranties or support if I purchase tax-free?
Yes. All camera gear purchased tax-free from Photo Warehouse comes with full New Zealand manufacturer’s warranties (some up to 3 years), as well as protection under the Consumer Guarantees Act (CGA). Overseas purchases typically do not offer NZ warranty support or CGA protection.
When should I place my tax-free order?
We recommend placing your order at least 6 business days before departure. Orders must be completed a minimum of 2–3 business days before your flight for airport processing. For last-minute orders, please call us at 09 303 2148 to check availability.
What if my order is not available at the airport when I arrive?
While this has never occurred, if it does, we will retrieve the goods from the airport and provide a 100% refund.
Can I purchase tax-free online?
Yes. Simply add the items to your cart, select Tax Free Auckland Airport delivery at checkout, and GST will be removed automatically.
Need more information?
For more information about New Zealand’s customs and regulations regarding tax-free purchases, please visit the New Zealand Customs website.